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Deactivating a staff member or student

Learn how to deactivate a staff member or student and delink them from your school

Citizens team avatar
Written by Citizens team
Updated over 2 weeks ago

ℹ️ This article explains how to deactivate a staff member or student. If you're looking to permanently remove a staff member, visit Removing a staff member or student

For an Admin:

  1. Go to the sidebar and click “Admins”.

  2. You will see a list of all the admins in your school.

  3. Find the team member you want to deactivate and click the plus (+) icon to the left of their name.

  4. Select Deactivate.

  5. When prompted with “Are you sure you want to deactive this staff member?”, click “Yes”.

For a Teacher:

  1. Go to the sidebar and click “Teachers”.

  2. You will see a list of all the teachers in your school.

  3. Find the team member you want to deactivate and click the plus (+) icon to the left of their name.

  4. Select Deactivate.

  5. When prompted with “Are you sure you want to deactive this staff member?”, click “Yes”.

For a Student

  1. Go to the sidebar and click “All Students”.

  2. You will see a list of all the students in your school.

  3. Find the team member you want to deactivate and click the plus (+) icon to the left of their name.

  4. Select Deactivate.

  5. When prompted with “Are you sure you want to deactive this student?”, click “Yes”.

⚠️ Once deactivated, the staff member or student will be able to log in but won't be linked to the school account. However, you will still be able to see their information and can reactivate their access. (Whereas removing a staff member or student is permanent.)

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