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Removing a staff member

Steps to follow if you need to permanently remove a staff member from your Citizens account

Citizens team avatar
Written by Citizens team
Updated this week

If a staff member no longer needs access, you can remove them from your school’s account.

Removing an admin

  1. Go to the sidebar and click “Admins”.

  2. You will see a list of all the admins in your school.

  3. Find the team member you want to remove and click the plus (+) icon to the left of their name.

  4. Select Remove.

  5. When prompted with “Are you sure you want to remove this staff member?”, click “Yes”.

Removing a teacher

  1. Go to the sidebar and click “Teachers”.

  2. You will see a list of all the teachers in your school.

  3. Find the team member you want to remove and click the plus (+) icon to the left of their name.

  4. Select Remove.

  5. When prompted with “Are you sure you want to remove this staff member?”, click “Yes”.

ℹ️ Take into account the following:

  • Once removed, staff members will no longer have access to the school's account, but they can still access their personal account. If they need to return later, you’ll need to ask us to re-add them.

  • Students that had that staff member assigned will be automatically unassigned.

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