If a staff member no longer needs access, you can remove them from your school’s account permanently. You can also do this for students, if you no longer want visibility to their previous activity on Citizens.
ℹ️ When students leave your school (graduating or otherwise)
👉 We recommend you deactivate the student's membership of your school instead of removing their account. This ensures you have ongoing visibility of their activity whilst at the school.
Removing an admin
Go to the sidebar and click “Admins”.
You will see a list of all the admins in your school.
Find the team member you want to remove and click the plus (+) icon to the left of their name.
Select Remove.
When prompted with “Are you sure you want to remove this staff member?”, click “Yes”.
Removing a teacher
Go to the sidebar and click “Teachers”.
You will see a list of all the teachers in your school.
Find the team member you want to remove and click the plus (+) icon to the left of their name.
Select Remove.
When prompted with “Are you sure you want to remove this staff member?”, click “Yes”.
Removing a student
Go to the sidebar and click “All Students”.
You will see a list of all the students in your school.
Find the student you want to remove and click the plus (+) icon to the left of their name.
Select Remove.
When prompted with “Are you sure you want to remove this student's school membership?”, click “Yes”.
ℹ️ Take into account the following:
Once removed, staff members and students will no longer have access to the school's account, but they can still access their personal account. If they need to return later, you’ll need to ask us to re-add them.
Once removed, the school will no longer have visibility of the student's activity whilst at the school. 👉 Learn more about Deactivating a staff member or student.
Students that had that staff member assigned will be automatically unassigned.
If you’re only looking to remove the affiliation to the school, you should deactivate the staff member or student. 👉 Learn more about Deactivating a staff member or student.